570 miles in 16 hours
Seeing as Emirates is generally well-rated, and was awarded
"Airline of the Year" for 2002, I figured it was time to try them out
(especially after I found I had no choice, see below!) For HKG-BKK, I had
considered the choice of flying CX in Y, or buying a full-fare EK J ticket
for only $10 more (and the loss of about 2,000 AAdvantage miles; I'll
live, maybe.) Not a difficult decision. EK, like many other airlines,
flies HKG-BKK as a tag-on to a hub route, in EK's case BKK-DXB.The
pretrip shuffle
I found a hole-in-the wall agency in HKG that said
they could sell Pacific Airlines tickets, and found my way there around 9
AM. Pacific Airlines (BL) is the secondary carrier of Vietnam; last I
checked they had three planes, but I believe they're getting more. They
fly two of the five weekly international flights to my "home"
airport, doing DAD-HKG-DAD twice a week. The other three are operated by
TG from BKK. Meanwhile, the BL handling agent at HKG said they couldn't
actually sell me a BL ticket, so I hoped that perhaps one could be
obtained in the city...
Holding a full J ticket and a refundable Y
ticket for HKG-BKK-DAD (both one-way), and having no desire to go to BKK
at the time, I wanted to rid myself of these rather pricey tickets, and
save a few hundred dollars plus a bunch of time by flying HKG-DAD nonstop.
Previous discussions with a BL agent in DAD had revealed that although
they didn't sell J tickets, one could obtain a J seat "by showing up
early." This was
sure to be an interesting flight! The TA made a few calls, and started
the (rather complicated) procedures to hopefully obtain a BL ticket. He
said it would take about an hour, so I decided to head over to the nearby
EK CTO in the meantime to cancel that ticket.
But then, it hit me... I
stared in horror at my EK J ticket... NONREFUNDABLE?! No way! That's right, J booking
class (not D, I, or whatever else), yet nonrefundable. Then I noticed
that ITN had somehow issued the ticket (a standalone one-way booking) via
AA, which could be the reason for the nonrefundability.
Odd...
Figuring I wouldn't have much use for an EK voucher in the near
future (as it might be a while before they fly to JFK), I decided to stick
to my original itinerary. So, I quickly apologized to the TA and headed
out into the city for a whirlwind tour, with plenty of time as EK385
wouldn't depart until 10:25 PM. By subway and rail, I made my way around
the territory with haste, taking long (hot!) walks here and there and even
making it through the Hong Kong "countryside" up to the last stop before
China. (Interesting sights, but with my immediate turnaround that leg
felt a bit like a mileage run -- I ran right across the platform to get a
return train. The train station was far better equipped than LGB, my last
mileage run destination; amenities provided included a roof! )
Entirely worn out, I met
a friend for dinner in Wan Chai. He had been working away in his heavily
air-conditioned skyscraper while I had been pounding the hot pavement
below. So, we decided to grab dinner at an Italian place nearby before I
collapsed. Had some calamari and a fairly decent pizza (the latter
totally unavailable in DAD, so I can't complain), then stopped for a
much-needed coffee.
Took the MRT over to Tsim Sha Tsui, grabbed my bag
from the Regal Kowloon (cheap stay from Priceline HK), and caught the
Airport Express bus to the in-city terminal. Checked my bag in at the EK
in-city counter right at the 90 minute before departure limit; nobody was
left at the counter, but with HKG's efficiency, I wasn't too worried. The
check-in agent was courteous and efficient. 30 minutes later, I was off
the train at the airport.
EK385, HKG-BKK, 777, seat 5K
I
decided to skip the "China National Aviation Corporation VIP lounge" pass
EK had provided -- the lounge was at gate 15, while the flight was
departing from gate 66 anyway. After wandering a bit, made it to gate 66
as boarding was beginning, so I was the first J passenger on board (the
others likely still making the trek from the lounge.) EK staff I
encountered on the way down to the plane were all quite interested to make
sure I was in fact a J passenger; perhaps they thought I was too young?
Upon boarding, I
noticed a few things were unusual. One was the multinational (but not
Middle Eastern) crew on the flight -- J featured a few Brits and one Thai
FA. Next was the uniforms -- in a nod to Arab customs, during boarding
each female FA wore a length of silk tucked under her hat and
draped over her ears down to her shoulders. Upon departure, the FAs
removed the headpieces as they would probably be unwieldy in flight. Male
FAs wore typical jacket-and-tie FA uniforms.
The cabin decor was
interesting as well -- the light tan/peach fabric on the seats gave it a
light feel. The plane was a 2-class 777; J was configured with about 50
seats in 2-3-2 rows, 48" pitch, 45-degree recline, and leg rests. I'm not
sure how comfortable it might have been for the BKK-DXB segment, but for
my HKG-BKK segment it was quite nice. I had a mid-cabin window seat, 5K.
Before takeoff, one FA came by to welcome me by name, offer a drink, and
check on my preferences.
The night view over the South China sea was
interesting; having only flown in the area during the daytime, I was
surprised to see the virtual constellations of brightly lit Chinese and
Vietnamese fishing fleets below. I'm not sure where the Chinese fleets
ended and the Vietnamese began, though I'm sure the Chinese and the
Vietnamese keep very close track of such things in a rather contentious
area.
Next came
the meal service. Comparing silver/plasticware selections since 9/11,
I've seen metal forks and spoons (but not knives), even in Y on some
carriers; however, EK provided 100% plasticware. With the separate
utensils for each course, I had quite an assortment of fine plasticware!
The food,
however, was quite good; the quantities and selection were impressive for
what was billed as a "light meal."
For our 2-hour night flight,
appetizers were Nonya Duck with Fried Tofu or Marinated Asian Seafood,
while the main course was a choice of Steamed Fillet of Salmon, Grilled
Veal Medallions, or Stir-Fried Chicken with Cashews. Then, Citrus
Bavarois for dessert. I had the duck appetizer and the chicken main
course. (Complete menu below.) Menus trumpeted Emirates' status as
"Skytrax Airline of the Year 2002," in fact the second time in their short
history they've gained such honor. Based on my limited sample, I think
the award may be deserved. (I know it's a long shot, but if they
joined oneworld and started flying to JFK, I'd be quite interested in more
EK flights!)
As for the wine, I was so exhausted I didn't bother much
with the wine list, and accepted whatever red they poured in my glass; I
suppose it was fine. I also managed to overlook the notation at the end
of the menu about espresso being available on 777 aircraft. Overall, the
cabin crew was quite prompt and attentive, but I wish they would have told
me about the espresso!
HKG-DAD is 570 miles; HKG-BKK-DAD is a thousand
more. So, I already had a less-than-efficient routing. Plus, an 8-hour
connection in BKK. I later realized I could have taken a
middle-of-the-night Air Ethiopia flight to shorten the connection time
... but would have
missed out on flying Emirates!
We disembarked by staircase, and took a
bus to the terminal. I passed through immigration, collected my bag in a
timely manner (thanks EK!), and entered Thailand. That's where my luck
pretty much ran out!
BKK, BKK, and more BKK
So, I had arrived
at BKK at 12:30 AM, with my TG flight scheduled to depart at 8:30 AM. "No
problem, I'll just grab a nap in the transit hotel!" I thought. Until I
realized that the transit hotel I had in mind was only accessible from
INSIDE the transit area, and I had already collected my bag and cleared
immigration. "Oh well, I'll just stay at the airport hotel." An inquiry
at the info desk revealed that the airport hotel would be $150. Assuming
I could get a max 6 hours of sleep out of the deal, there was no way I was
going to pay $25/hour to sleep; I don't place an especially high value on
it anyway!
Not knowing a thing about the city of Bangkok (despite
numerous transits at BKK), and feeling that the middle of the night
probably wasn't the best time to learn, I decided to stick to the airport.
So, I set out to enjoy the BKK middle-of-the night ambience.
The airport does not appear to have any soft seating available outside the
transit
area. Fortunately, a bar and a couple of restaurants in the terminal stay
open overnight. But, mostly all there is to do is read and wander around
to kill time, taking care not to trip over the occassional
backpacker-in-sleeping-bag on the floor.
During the night, various
airlines had flights arriving/departing, but no TG flights. So, no TG
check-in agents were available. Around 5:30 AM, I noticed that staff were
appearing at the TG check-in desks. So, I went to check in for my
flight.
The check-in agent didn't much like my ticket at all. In fact,
she first asked whether I'd like to buy another one! The problem: my
ticket was a VN codeshare on the TG flight. The agent, apparently, hadn't
come across this before, and the agents sitting to either side of her
didn't care much for my VN ticket either. Since the flight operates only
three times a week, and the load (as I would discover later) hardly
justifies even that frequency, their confusion was understandable.
After
a few phone calls, the agent finally concluded that I could in fact fly to
DAD. I got my BP, paid the 500 Thai baht (~$12) departure tax for my
wonderful BKK experience, and headed off to the departure area. I
discovered that TG, in usual fashion, had placed the DAD flight on the
low-priority list; it was scheduled to depart from gate 6, a bus gate
located in the basement at the far end of the terminal. Not wanting to go
through security into the "bus terminal," I wandered around the concourse
for a while, then headed down the stairs as flight time neared. At that
moment, TG decided they really didn't care too much about flying to DAD;
the flight would be delayed for now. So, I headed back for yet another
look at the wonders of BKK.
As the hours passed, the DAD flight would
periodically appear at the bottom of the departures screens, only to
disappear, and a while later return with a later departure time. As far
as TG was concerned, the flight was never "delayed," but rather
rescheduled at the last moment! No reason was provided...
BKK-DAD
(finally), TG 737-400
Four and a half hours after scheduled flight
time, TG finally brought us a 737-400 for our trip to DAD. They parked it
at gate 21 (with a jetway, even), and were nice enough to post it on the
departure screens! The 50 or so passengers boarded, we flew, they served
lunch. One FA managed to spill tea on me, but otherwise nothing of note;
a typical Y flight. We approached DAD from the south, providing a
sweeping view of the city, mountains, and sea. At that point, I noticed
that the airport dwarfs the rest of the city; it would appear there's even
room for a golf course in between the runways, if DAD would care to follow
BKK's lead.
DAD is composed of
two very large runways (currently about 10000 feet long, but I believe
they may have been longer when the Americans built them back in the
1960s), and one small terminal with no jetways. While the runways could
accommodate just about anything (a TG 777 with a fuel leak stopped by last
year), the terminal is another story. More than one plane at a time can
be bad news; if for some odd reason somebody decided to fly in a 747, the
airport would be thrown into chaos, as the passengers wouldn't fit into
the terminal. When we arrived, a VN 767-200 and a VN A320 were already
parked, a record three planes at one time! Fortunately, their arriving
passengers had already left the airport, or we would have been in
trouble.
I managed to end up at the front of the line for immigration
and customs, and amazingly cleared both in about 15 minutes. (My previous
attempt at DAD immigration/customs had taken an hour, as I had been at the
back of a full 737.) Home at last...
*****
And finally, the EK menu,
for those who are interested:
Emirates Business Class
Menu
Emirates -- Skytrax Airline of the Year 2002
Emirates
is pleased to invite you to enjoy its award-winning cuisine, complemented
by the finest beverages.
No pork products are used in the preparation
of Emirates' cuisine. All meats served are prepared according to the
Halal method.
Hong Kong-Bangkok: Light
Meal
Appetizer
Nonya Duck with Fried Tofu: Chinese style
duck with fried tofu and rojak, wrapped in banana leaf, served with chilli
sauce
Marinated Asian Seafood: Pan-fried scallops, fresh water crayfish
and smoked tuna drizzled with Oriental dressing, accompanied with
sun-dried tomatoes and lime wedge.
Main Course
Steamed Fillet
of Salmon: With wasabi roots and kaffir lime celery, served with buttered
broccoli, turned carrots and tagliatelle noodles
Grilled Veal
Medallions: served with mushroom sauce and green asparagus tips,
accompanied with sauteed mixed peppers, cauliflower and gratinated
potatoes
Stir Fried Chicken with Cashews: stir-fried chicken with cashew
nuts, served with Chinese greens and steamed
rice
Dessert
Citrus Bavarois: flavoured with crystalised orange
zest and served with raspberry coulis
Beverages and
Chocolates
Selection of teas; coffee; chocolates
On Boeing 777
and Airbus 330 aircraft, Espresso coffee will be available at any time
during the flight.
(Menu duplicated in an Arabic "mirror image," as
Arabic conveniently reads right to left, "back" to "front")
Trip reports